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Who are NARI Certified Professionals?

What does NARI Certification mean to you?

Deciding to remodel your home is a big decision. Outside of buying your home, it may be the single biggest investment you make. You need to know that the remodeling contractor you choose is a full-time, dedicated remodeling professional. NARI’s certification program offers this assurance through its extensive screening and testing process.

Only full-time, professional remodeling contractors are eligible for certification by NARI. You can be assured that any time you hire a NARI certified remodeling contractor, you are hiring an individual who has made a strong commitment to the professionalism of the remodeling industry and to his or her business. And because remodelers are not eligible for certification until they have been actively involved in the remodeling industry for at least five years, you know that the NARI certified remodeling professional you hire has had a number of years to develop the experience and skills that can only be gained through extensive hands-on practice.

Isn’t it good to know that your remodeling contractor has a long-term commitment to his or her work?

How does a remodeling contractor become certified?

NARI certification is a challenging process, requiring extensive knowledge of the industry and a commitment to professional conduct. Even highly experienced and skilled remodelers find the screening and testing process formidable.

Homeowner can gain a sense of security knowing that the NARI certified remodeling professional they hire has:

  • Received an acceptable review by the NARI Certification Board by providing an outline detailing their hands-on experience, industry training, involvement in continuing education, technical skills, practices in business management, as well as association and community service.
  • Committed to intensive study on a broad range of critical industry issues. Most certification candidates participate in a formal study group and spend eight to twelve weeks studying in preparation for a one day written exam.
  • Successfully completed a comprehensive written examination covering critical subjects areas such as sound business management practices, knowledge of building codes and construction law, plans and specification, proper and safe use of tools and equipment, safety, standards of practice, math, and several special skill areas. Once awarded their certification, NARI certified remodeling professionals must meet annual recertification requirements involving continuing education and participation in industry related programs.

Who are NARI Certified Remodeling Professionals?

NARI’s certification program recognizes the skills and achievements of five distinct groups of remodeling professionals of particular interest to homeowners: Certified Remodelers (CRs), Certified Remodeler Specialists (CRSs), Certified Kitchen and Bath Remodelers (CKBRs), Certified Remodeler Associates (CRAs), and Certified Lead Carpenters (CLCs).

NARI CRs are professional remodelers who provide a full range of remodeling services. To become a CR, candidates must possess skill and knowledge in a broad range of business management and technical skill areas.

NARI CRSs are professional remodelers who focus on specific type of work and serve the needs of homeowners interested in their area of technical excellence, such as concrete and masonry work, electrical work, insulation, mechanical systems, plumbing systems, and roofing and siding.

NARI CKBRs provide remodeling services specific to kitchens and bathrooms. To become a CKBR, candidates must possess skills and knowledge focused on the requirement of materials, layout, and installation of kitchens and bathrooms.

NARI CRAs actively support the remodeling industry in professions such as architects, designers, manufacturers, suppliers, and consultants.

NARI CLCs are the hands-on field personnel who oversee every aspect of the project: customer satisfaction, personnel management, administration, etc. while working on the project.

NARI certified remodeling professionals have pledged to abide by NARI’s strict Standards of Practice and Code of Ethics.

It’s no wonder homeowners feel more comfortable relying on remodelers who have earned NARI certification.

The National Association of the Remodeling Industry (NARI) is the only national association dedicated solely to the remodeling industry. NARI’s focus is on professional conduct, continuing education and training, and fair and ethical treatment within the industry. NARI certification of professional remodeling contractors serves as the association’s recognition of remodeling professionals who have met stringent criteria for experience and pledged a commitment to high standards of practice and NARI’s Code of Ethics. Among the factors to consider selecting a remodeling contractor, in addition to NARI certification, is your assessment of and satisfaction with the remodeling contractor’s workmanship, reputation and integrity, durability of materials used, and equipment. Before hiring any remodeling contractor, visit and inspect similar projects that he or she has completed, and establish that you will be able to communicate well with each other to ensure your complete satisfaction with final product.

When a Natural Disaster Strikes

Use Care When Hiring to Re-build your Watered Damaged Home

By Rudy Niño, Jr.

Weather patterns can change quickly, so can the chances of being flooded out of your home. Such unforeseen changes in atmospheric conditions can affect thousands of homeowners. Sometimes, the culprit can be a man-made change on the landscape.

Rains will eventually cause roof leaks, wear out exterior paints and siding, affect the foundation, and so on, but heavy rains can cause destructive floods. Then all types of fly-by-night contractors and door-to-door scam artists are very eager to capitalize on the misfortunes of decent people.

You can’t prevent a flood, and sometimes you won’t see it coming. According to the National Flood Insurance Program, “two of three federal disasters were flood related, and 25% of all flood claims came from areas no one considered high risk.”

We have seen such flooding here in Texas, and many homeowners will now need to rebuild or at least remodel their damaged homes. However, during such emergencies, these homeowners should seek a strategy and follow a process to reduce risks and to protect and rebuild their biggest investment.

During such distressing times, all kinds of contractors come out of the woodwork. Be careful whom you decide upon to repair or rebuild your home. Avoid those who call themselves “flood damage experts or professionals,” and steer clear of any who are running “neighborhood” or “door-to-door” specials. Also, be careful of those who solicit your business by phone or claim they were “just passing by.” You should choose a contractor to work on your damaged home in the same way you would choose one for any remodel job, with research and careful consideration.

Carefully checking out a remodeler to repair your home may take a little time. If last week’s floods damaged your home, or if you ever find yourself in such a situation in the future, there are some immediate things you can do to put you on your way to recovery.

  • Contact your homeowner’s insurance agency as soon as possible and inform them about your damages.
  • Contact the local police and fire departments about what you should do before moving building materials, debris, etc.
  • Call your utility companies for specific emergency information.
  • Listen to the local news for flood information and for information on federally funded money.

There are also some measures you can take to protect yourself when you go to get your home repaired:

  • Call the Disaster Registration at 1-800-745-0243 with FEMA. Ask for free FEMA publications on dealing with ‘Repairing your Flooded Home’.
  • Call the Texas Attorney General, Consumer Protection Division at 1-800-621-0508 to check an unknown contractor wanting your business. Visit their web site at www.oag.state.tx.us for more information.
  • Call the National Flood Insurance Program at 1-888-CALL-FLOOD, ext. 154, or visit their web site at www.fema.gov/nfip to get an information packet on federal flood insurance.
  • Get more than one estimate. DO NOT sign any contracts in your home or the contractor’s office.
  • Don’t be pressured. Allow enough time to select a good contractor to fill your needs. Ask your lender or contractor about your rights concerning any waiting period other than the federal three-day waiting period.
  • Get references from past customers, check them out by calling them.
  • Visit the National Association of the Remodeling Industry web site at www.remodeltoday.com for a ton of remodeling information.

Hopefully this information will help you in rebuilding your biggest investment. None of this is intended to be legal advice. For specific legal advice and representation, contact your attorney.

Rudy Niño, CGR of SA Building and Remodeling, Co., is a member of the San Antonio Chapter of National Association of the Remodeling Industry.

Rudy Nino is a CGR Certified Graduate Remodeler by NAHB University of Housing, Washington DC. “2004 Contractor of the Year” by NARI SA and Remodeler of the Year for the past five-consecutive years since 1998 by the Remodelers’ Council. Code Plus Remodeler by APA Engineered Wood Association. Member of the City of San Antonio’ Home Improvement Advisory Board Since 1998.

Living Through a Remodeling

You’ve signed with a reputable contractor and the remodeling work is about to begin. What you – and your contractor – do next about your working relationship will make the difference between a pleasant experience and an unhappy one.

Your responsibility is to choose the best contractor to do the work – one who is insured and bonded and has a reputation for quality workmanship, reasonable speed, fair prices, and pride in his work. After you’ve found a professional NARI contractor who meets these qualifications, step back and trust his or her skills – and your own judgment.

But your job doesn’t end there. You can do other things to ensure smooth sailing:

  • Make a phase list of procedures. Have the contractor explain what work will be done so you’ll know the time needed for what’s involved.
  • Plan adequate storage space. Make room for materials, tools, and equipment by clearing work area of unnecessary gear.
  • Post the builder’s phone number by your telephone in case a question arises during construction. To avoid confusion, delegate only one family spokesman.
  • Consider the logistics involved in delivering, shipping, and ordering materials and making the best use of the tradesperson’s time and skill. Your contractor is as anxious as you are to finish the job. Allow a margin for human error or for simple forgetfulness.
  • Double-check materials as they arrive. Once installed, they’re all yours. You can cut down last-minute decisions and delays by selecting the materials in advance.
  • Check locks and keys. You’ll probably need to share keys with the contractor or his or her workers. Ask who will take responsibility.
  • Try to stay out of the construction area. This is important for safety and for maintaining construction schedules. Keep pets, toys, and children out of the workers’ way.
  • Expect the unexpected. No one can prepare you for all the unforeseen incidents that may transpire. It’s hard to imagine all the things that could go wrong: late deliveries, strikes, shipment shortages, wrong parts, oversights, rain, on-the-spot changes, etc. Tearing down a wall may uncover a problem that demands plan revisions.
  • Brush up on building methods. A little construction savvy will help see you through those blue days when workers fail to show up. Could that happen? Yes, you’ll find that remodeling proceeds in stages. Separate crews install framing, siding, insulation, masonry, finish carpentry, and roofing. Painters, electricians, and plumbers may all have to make several trips to complete their jobs. Slabs must cure, paint must dry, etc. The schedule is complicated, so don’t be surprised if disruptions occur.
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  • Workmanship. Expect the highest of industry standards of quality workmanship. However, don’t expect to get too much more than you’re paying for.
  • Batten down your belongings. Cover furniture and carpeting. Use this time to have your draperies and upholstery cleaned. You won’t believe the dire and dust remodeling creates. Your professional NARI contractor will also help you to cover and protect the work area.
  • Be cool. Keep calm and flexible. Time-clocking workers only builds resentment and won’t save a penny or speed up work.
  • Win cooperation from workers and contractor with good, basic human relations. Nothing makes them work harder than a word of appreciation or an unexpected pot of coffee.
  • Swallow those endless “why’s” that slow down production. Most workers are simply following our orders and construction specs. Discuss construction changes only with an authorized professional NARI contractor.
  • Plan ahead to do without water or power when workers shut off lines. That way you’ll avoid food spoilage in your refrigerator because of an unexpected power shut-off.

This article originally appeared in Home & Graden magazine over 20 years ago, and appears here in edited form courtesy of the President of NARI, Mr. Ken Skowronski of KS Remodelers, Inc. (Milwaukee, WI)

Legal Statements

Terms and Conditions of Use

The educational information, text, graphics, photos, and links provided herein are provided as a convenience to all readers, consumers and builders. Use of the site constitutes the user’s agreement to abide by the aforementioned terms and conditions. We make no representation, expressed or implied, regarding the qualifications of suppliers, products, or links, but we invite you to examine them for yourself.

You agree that you will not use the name of the San Antonio Chapter of the National Association of the Remodeling Industry (NARI) or the logo in any advertising.

Disclaimers
NARI San Antonio makes no representation, expressed or implied, regarding our members qualifications or quality of the product and services. Be sure to do your due-diligence and check the qualifications of anyone you do business with.

We do not warrant the accuracy, or completeness of the information, text, graphics, links and other items contained in this site or any other linked site.

Except as expressly provided above, nothing contained herein shall be construed as conferring by implication, estoppel or otherwise any license or right under any patent, copyright, trademark or other intellectual property right of San Antonio Chapter of the National Association of the Remodeling Industry (NARI) or any third party.

THE MATERIAL INCLUDED IN THIS WORLD WIDE WEB SITE IS PROVIDED “AS IS” AND WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE WILL NOT AND SHALL NOT BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST REVENUES, LOST PROFITS, OR LOSS OF PROSPECTIVE ECONOMIC ADVANTAGE, RESULTING FROM THE USE OR MISUSE OF THIS WORLD WIDE WEB SITE, OR THE INFORMATION, DOCUMENTS, OR SOFTWARE HEREIN, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANOTHER PARTY. WE DO NOT WARRANT THAT THIS WEB SITE WILL BE UNINTERRUPTED OR FREE OF INACCURACIES OR ERRORS, NOR DO WE WARRANT THAT THE SITE IS FREE OF VIRUSES OR OTHER HARMFUL ELEMENTS.

Privacy Policy

NARI San Antonio is committed to protecting your privacy as a visitor to this Web site. To our visitors, we offer this pledge:

NARI San Antonio has taken safeguards to protect your personally identifiable information and we will not provide your personally identifiable information to any non-affiliated third party not authorized by law or by you to receive your information except as we have disclosed in this Privacy Policy.

In accordance with Federal Law, we have published our Privacy Policy to help you understand what information we will collect about you and how we will use that information.

Information We Collect
Personal information is collected when you fill out forms on certain parts of the Website, when you use certain pages, and when you send us an email.

When you provide this information we may ask for your name, email address and other contact details, as well as details about your needs as a homeowner (if applicable). When you use registered areas of the site you are not anonymous to us.

We may also automatically receive and record information on our server logs from your browser, including your IP address and the page you requested. We may set and access cookies on your computer.

Unless it is specifically stated otherwise in an amended Privacy Policy Notice, NARI San Antonio will not collect additional information about you while you are a visitor at this Web site.

How We Use The Information
We may maintain a record of your nonpublic personal information at the offices of NARI San Antonio and with our Web Site Host so we can establish and identify you as a visitor to this Web site.

As described above in this Privacy Policy, we collect certain nonpublic personal information about you. We will only disclose that information to the non-affiliated third parties we have described above in this Privacy Policy. If you have any questions about these disclosures to these non-affiliated third parties described in this Privacy Policy, you may:

Call us at 210-826-7200 or send an e-mail to info@narisanantonio.com.

Information Security
When you provide your nonpublic personal information to us electronically from this Web site, the information you provide to us is sent via e-mail, a channel which may not be secured. Otherwise, we maintain physical, electronic, and procedural safeguards to protect your nonpublic personal information.

Except as noted elsewhere in this Privacy Policy, we restrict access to nonpublic personal information about you to those employees who need to know that information in order to provide products or services to you. The employees of NARI San Antonio are instructed on maintaining the privacy of our visitors and the importance of protecting non-public personal information.

Cookies
A cookie is a piece of data that is stored on your hard drive while you are visiting this Web site. We utilize a short-lived form of cookie when you visit this site. At this Web site, a cookie is used to identify you as a unique visitor and to distinguish you from another visitor during a particular session. A session is the period of active Web site use while you are linked to our server. We use cookie technology during your session as a tool to carry forward your input information during your visit. This enables you to input your information once and have the information appear later during your visit. No personally identifiable information is stored on the cookie. The cookie expires and is deleted from your computer as soon as you close your browser or if you are not actively browsing our Web site for more than 20 minutes. Should you, as a previous visitor to this Web site, return for a new session, you will be issued a new cookie and in no way will you be recognized as a visitor from a previous session.

Third Party Links This Web site may contain links to third party Web sites that are not controlled by NARI San Antonio. These third party links are made available to you as a convenience and you agree to use these links at your own risk. Please be aware that NARI San Antonio is not responsible for the content of third party Web sites linked to this Web site nor are we responsible for the privacy policy or practices of third party Web sites linked to this Web site. If you should link to a third party Web site from this Web site, we strongly encourage you to review and become familiar with that Web site’s privacy policy.

Reservation of Rights
We reserve the right to change this Privacy Policy without providing you with advance notice of our intent to make the changes. In connection with the potential transfer of its interests, NARI San Antonio and its affiliates reserves the right to transfer your information that you have provided to us to a third party entity that (1) concentrates its business in a similar practice or service; (2) agrees to be NARI San Antonio’s successor in interest with regard to the maintenance and protection of the information collected; and (3) agrees to the obligations of this Privacy Policy.

If you have any questions about our Privacy Policy, please feel free to contact us.

Advertising With NARI San Antonio

The NARI San Antonio website has been building in popularity with homeowners seeking information and resources for starting their remodeling project. For NARI members, this is a great opportunity to expose their business to these visitors.

Free Advertising

If you are a NARI member you automatically get a free logo and member listing in our Find A NARI Pro directory. This directory lists all NARI members in alphabetical order.

Your member listing in the directory includes a logo and company description to help homeowners find the right contractor for their project. These ad spaces are free and included in your NARI membership. Please provide the NARI San Antonio Webmaster (Peter Beshay of UNOVA Design) with your company logo and description for display in the directory.

Logo Size: 150w X 150h graphic in GIF or JPG format. Please provide a logo in digital format of any size and the webmaster will resize to fit.
Company Description: Please provide 1 paragraph with 100 words or less describing your company, products or specialties.
Length of Exposure & Rotation: Constant inclusion directory listing while current NARI member.
Reporting: Every click-thru is logged and kept in our database for reporting purposes at the end of each week by email.
Links: Your ad will be linked to any page of your website.

Paid Advertising

To put your business in the optimum place for homeowner eyes, we have designed the NARI San Antonio website to include advertising in the right side bar – a premium location for exposure. To get your company featured in our advertising space, please fill out an advertising contract to get started.

Ad Size: 160w X 300h graphic in GIF or JPG format. Animated GIFs are accepted but discouraged (tacky and distracting).
Rotation: Equally shared with other advertisers on every ad-space included page.
Length of Exposure: Quarter Year (3 Months) – $150
Half Year (6 months) – $275 ($25 savings)
Full Year (12 months) – $550 ($50 savings)
Reporting: Every click thru is logged and kept in our database for reporting at the end of each week.
Links: Your ad will be linked to any page of your website.
Contract: Download Web Advertising Contract in Adobe Acrobat format.
Adobe Acrobat Format (pdf)

Ad Graphic Design

The design of your ad and graphics development IS NOT included in the cost of a premium ad-space exposure. Many companies already have ads developed or do this with their outsourced ad agency, Web Site developer or printing company. If you do not already have an ad designed and would like to have one designed for you, UNOVA Design offers to do this at a discount rate. You may also take advantage of the new and enhanced Flash Animation Banner Design now made available to you. The discounted cost of designing an ad graphic in the size suitable for the NARI San Antonio Web Site (160w X 300h graphic in GIF or JPG format) follows this price schedule:

  • Basic Static Level Ad (no animation): $100.00
  • Medium Level Ad (basic animation): $150.00
  • Advanced Level Ad (Optimal Flash Animation): $200.00

Upon design completion and approval, all artwork and graphic animation will become your own property and copyrighted to your company. (find out more information by contacting UNOVA Design)

Please take note that all of the above designs have with up to 2 revisions that you can use at your own convenience. All required alterations to your ad need to be submitted for approval by email to the following address:pb@unovadesign.com

For payment, please simply select this option in your order form (provided in the pdf file below) and include the cost of the ad design in the premium ad-space payment. We will contact you and start the ad design process. Please note that ad design may delay the inclusion of your ad on the NARI Web Site but your exposure period starts on the first day your ad is exposed on the Site not on contract signature.

For more details download the Web Advertising Contract in Adobe Acrobat format. Adobe Acrobat Format (pdf)

General Remodeling Tips

No one likes to cut a budget, especially when it’s his or her own. But when it comes to planning a remodeling project, homeowners must establish a realistic budget . . . and manage it.

Preparing for a remodeling project is a lot like preparing to buy a car. You may know the room and style you want, but the options you choose may drive the price higher than you can reasonably afford. But there are ways to stretch the remodeling budget and end up with a stylish room within budget.

Getting Started

  • The most important step is finding a professional remodeling contractor for your job. Check out Find a Professional Remodeler on www.RemodelToday.com for a contractor near you.
  • Hire a professional contractor who is familiar with the building codes in your area.
  • Updating work that does not meet code can be extremely expensive.
  • A well-written contract can prevent costly mistakes or additions to the scope of your project. It is a critical step in maintaining your budget.
  • Save money by planning ahead. Go through the design process first and choose everything you want to include in the new room(s), from appliances to light fixtures. This will define your budget and prevent hasty (and costly) decisions later in the project. Be sure to include all your product and material selections in the contract to avoid confusion and unnecessary change orders. Include the model, size, color, and other specifications. It is also wise to save 10-20 percent of your budget to allow for items added to the scope of work.
  • The number one way to decrease the cost of your remodeling project is product choices. Look around to determine whether you can achieve a similar look with a less expensive product.
  • In addition, pay attention to how labor intensive some design features may be, for example laying ceramic tile on kitchen countertops and the backsplash.
  • Compare products and their prices carefully before you make final decisions. And keep an open mind when you discuss product and design ideas with your contractor.
  • Make decisions based on value and quality, not just price.
  • Think about staging the work being done to minimize the initial financial impact. It is often easier to create a more manageable budget by starting small and adding to the project at a later date. This will break the work into several jobs instead of one large project. The down side of staging a remodel is that you may end up paying more in the long run.

General Remodeling Tips

  • Be creative. There are often multiple solutions to accomplish a design objective, some more expensive than others. Discuss various options with your contractor.
  • If all the room really needs is a facelift, make the most of changes with paint, as opposed to structural changes. Changing the color of a room can revitalize it. This is the easiest way to bring life to a room on a budget.
  • Heavy or textured wallpaper can work wonders as well. You can save money by wallpapering a slightly damaged wall rather than replacing it. If the wall has grass cloth wallpaper on it, consider whitewashing it for a totally new look. Several layers of whitewash (in various shades of white) produce a clean, sophisticated look in any room.
  • Faux finish painting or other textured decorative painting techniques also can hide minor damage or irregularities that flat paint won’t.
  • Attempt to keep windows in their existing places during a remodeling project. Moving windows is not a cost-saving endeavor.

Finding Space

  • Creating more space can be a big budget buster. Once you add square footage to a home, the price increases significantly. One alternative is to steal space from a neighboring room (called space reconfiguration). A great place to steal space for a bathroom expansion is from the linen closet. You can make up some of the lost storage by finding small spaces in between wall studs for small niches or built-in shelves.
  • You can also try stealing space with optical illusions. There are many ways to make a small room appear larger. To transform a small bath, install a bow window or a skylight. Vaulted ceilings can be a nice touch, too.
  • If you are going to expand outside the existing home, consider a small bump out of two to four feet. This may allow you to cantilever the floor joists and eliminate the need for excavation and foundation. If possible, be careful not to extend beyond the roofline, which would add a new roof to your job.
  • Whenever you are adding on new space to a home, have a heating contractor determine whether your existing heating system can accommodate and heat the extra space. If the heating system is damaged, you will be forced to replace the entire unit.

In the Kitchen

  • If at all possible, reuse existing appliances, and build your new cabinets around them. This could save you anywhere from $1,500-5,000 easily. However, be aware that appliances, like anything electrical, are sensitive to change and may develop problems if they are moved. Should you decide to avoid potential appliance “burn-out” and purchase new appliances, choose energy conscious models for a reduction in your utility bills.
  • Maintain present location of major fixtures, appliances and utilities relative to the plumbing, gas and electrical outlets. This could even apply to the location of the telephone. Moving plumbing, wiring and jacks can be extremely expensive.
  • The faucet can be a costly item. The least expensive selection is chrome. Even a high-end chrome faucet is considerably less than a mid-range brass or porcelain version. A standard two-handle faucet generally costs less than single handle. Faucets and handles are sold separately, so you may want to choose a chrome faucet with brass or porcelain handles for a different look. Faucet Caution: The price variances in faucets reflect the various internal and external features. Always choose a faucet with replaceable internal parts. You won’t want to have to replace the entire faucet if it breaks-it’s simply not cost-effective.
  • Choose neutral colors in fixtures, appliances and laminates. They are less expensive initially and wont look dated when the color trends change. White and almond sinks are much cheaper than color varieties. And neutral laminate colors for countertops are less than custom colors or textures.
  • Good floor covering is important. It ties one room to another and provides visual consistency. Familiarize yourself with the prices of the various flooring materials to make the best decision for your home. To get you started, vinyl or laminate flooring is less expensive than wood, tile or slate.
  • Use the existing floor covering if it is still in good condition. If the kitchen has old vinyl flooring, there may be a hardwood floor underneath that could be sanded and refinished, avoiding the need for a new floor entirely.
  • If you currently have a vinyl floor covering and wish to update with a newer version, you can install synthetic floor leveler material over the existing vinyl floor and lay the new vinyl flooring on top, rather than tearing the old flooring off to install the new.
  • Consider your cabinet options carefully. Those choices will drive the overall price. You can add some options at a later date to defray some of the initial cost. Some that are easy to add include tilt front doors, spice racks and slide out wire baskets. However, if you decide to wait, make certain that the option you want will be available and can be added after installation. Note of Caution: Waiting will cost you more in the long run. Adding new cabinets often requires installing a new floor. Refacing existing cabinets not only eliminates the need for new flooring, countertops and appliances altogether, it is a major savings in any kitchen remodel.
  • Go with a simple design in the kitchen employing single height wall cabinets, blind corner cabinets rather than those with Lazy Susans, and other standard options. Watch your upgrades.
  • Use standard cabinetry instead of custom cabinets, or use a combination of the two if they are compatible.
  • Choose cabinets that can be operated without the addition of hardware (those that are finger-pulled).
  • Install cabinets without soffits to decrease the labor cost. Also consider cabinets without trim moldings or with simple trim.
  • If you are going to put in new wood trim (in your crown molding, trims, and door casings) to match the new cabinets, order pre-finished trim instead of having the painting or staining done on-site. This will decrease labor cost. Ordering finger-jointed vs. clear vertical grain also will save you money.
  • Consider stenciling on the backsplash instead of using tile.
  • Laminate countertops are the least expensive choice among solid surfacing, tile and granite. You can dress it up with wood or tile trim for a more innovative look.
  • Connect fluorescent light fixtures to the existing ceiling fixture box instead of installing new recessed lighting, which may require a new ceiling because of the recessed features.

In the Bathroom

  • Consider reglazing a tub instead of replacing it, especially if it is still in relatively good condition. This can save you more than half the cost of a tub replacement-and minimize the dust at the same time!
  • Cultured marble sheets are a good choice for tub surrounds, instead of ceramic tile. You will save considerably on labor costs and the marble sheets are much easier to clean.
  • Fiberglass surrounds are also less costly than tile.
  • Examine how you are utilizing space. You may be able to steal some space from a neighboring room or closet. If your overall space is limited, purchase a jetted tub and shower combination or install a pedestal lavatory instead of a vanity cabinet with a sink. Understand that, while pedestal lavatories do eliminate the need for vanities and save space, some models may cost more than a separate vanity cabinet and sink. Look at all your options before making a decision.
  • Cultured marble lavatories can be a great budget choice since it is an integrated sink bowl and countertop sold in one easily installed unit.
  • Define what is truly needed in the bathroom. Sometimes an extra bath is planned when installing a double sink in an existing bath would meet the need.
  • If you are going to add a large jetted tub to your project, consider adding a water heater dedicated to that tub. A large jetted tub can hold up to an average of 75 gallons or more, which can easily overextend your existing water heater and cause problems in the future.

Be sure you look at the terrific energy saving options before you remodel: From windows to water heaters!

Questions to Ask References

To protect yourself, always check the contractor’s references. This is an essential stage of qualifying the right person for your project. Here are just a few questions to ask previous customers:

  1. Could they communicate well with the remodeler?
  2. Were they pleased with the quality of work? (This is a tough question, however, since everyone defines “quality” differently. It is much better to ask to see the completed project to determine the level of quality for yourself.)
  3. Were they satisfied with the remodeler’s business practices?
  4. Did the crew show up on time?
  5. Were they comfortable with the trades people the remodeler subcontracted to?
  6. Was the job completed on schedule?
  7. Did the remodeler fulfill his or her contract?
  8. Did the contractor stay in touch throughout the project?
  9. Were the final details finished in a timely manner?
  10. Would you use the remodeler again without hesitation?

Should You Hire An Architect?

By Penny Doherty

Most people wouldn’t take a six-week Australian vacation during a major home renovation. But then again, most people aren’t as confident about the roles of architects and contractors as Leo Butzel and Robbie Reaber, a retired Seattle couple who have updated their 1950s waterfront home four times since 1989.

Ms. Reaber and Mr. Butzel had already redone their blue-tiled bathroom with modern green slate surfaces and remodeled their kitchen and dining area by the time they tackled the master bedroom in 1995. But while they’d worked directly with contractors on the bathroom and kitchen projects, they knew that their ambitious plans to reverse the master bedroom and bathroom — flipping the adjoining rooms around to different sides of the house, and moving walls, electrical outlets, and plumbing — would require hiring an architect.

“The contractor wanted the architect’s drawings because it was a major job,” says Ms. Reaber. Because reversing the two rooms would require changes to the house’s plumbing structure, as well as new walls and electrical outlets, Ms. Reaber says the architect and contractor communicated closely during different phases of the project. After hearing the couple’s idea about switching the rooms, the architect generated drawings and remained in contact with contractors.

“The majority of the architect’s work was done, maybe two-thirds done, before the contractors began,” she says. “We had total faith in the contractor and architect.” She and Mr. Butzel were able to relax abroad while plaster flew back home.

Architect or Contractor?

This year, Americans will spend $175 billion on face-lifting — in some cases, fork-lifting — their homes, according to the National Association of the Remodeling Industry (NARI) in Des Plaines, Ill. The figure represents a 20% growth in remodeling spending since 1999. Yet, despite that growth, consumer’s confidence about how to work with architects and contractors hasn’t necessarily increased. Ms. Reaber’s and Mr. Butzel’s confidence are the exception rather than the rule.

“People no longer feel they have to live in a home as it is when they bought it,” says Gwen Biasi, NARI’s director of marketing communications. “Homes have become many people’s hobby.” But whether that hobby calls for knocking down walls and reconfiguring floor plans, or simply updating lighting fixtures, flooring, and countertops, hiring outside help to do the work can confuse homeowners.

Architects are necessary whenever a home remodeling calls for changing a home’s “footprint” (making an addition, or altering room sizes and shapes) or making major changes to plumbing, electrical, or heating systems. Architects will explore a homeowner’s lifestyle and use of the house, assess the house’s structure, and draw up construction plans that address both the owner’s desires and the structure’s requirements. Depending on their city’s codes, homeowners may also need to submit plans with an architect’s seal before beginning work.

On the work side, contractors actually execute architects’ design plans, rolling up their sleeves and doing the installation and building. Many remodelers can hire contractors directly without using an architect. This is especially true when the project involves replacing appliances, surfaces, cabinetry, or other built-in furnishings or making additions within a single room (a loft for children, an extra closet) but not breaking down existing walls.

Homeowners who work with an architect ultimately have to hire contractors (directly, or through the architect) to do the work, while those who go straight to contractors often learn that contractors want the advice of an architect before proceeding with changes. It’s possible to hire a general contractor to oversee a multistep project that subcontractors can address — pulling out all of a room’s cabinetry and appliances, rewiring the room, then installing new cabinets and appliances, for instance.

But some homeowners skip the general contracting and go direct to subcontractors — a process that might save some money, but could extend a project’s time frame, according to Mark Brick, president of B & E General Contractors Inc., Glendale, Wis. “If you don’t know the proper procedures, it’s often useful to hire a general contractor,” says Mr. Brick. “He’s your quarterback.”

Of course Mr. Brick would think so: He operates a so-called design-build firm, which employs both architects and designers under one roof and handles projects that cost $75,000 and higher. Design-build firms account for 20% of NARI’s 6,000 members, and their numbers have grown slightly in recent years. These companies attempt to blend the best of architecture and general-contracting businesses under one roof.

Mr. Brick says that going to an architect for designs and drawings but hiring general contractors separately can lead to higher costs, since an architect’s design fees may not include the cost of general contractors’ work. An architect alone, he says, can’t control the cost of contractors — meaning a client could get a dream design that is ultimately too expensive to execute. Going directly to a general contractor might be faster, he says, but could still lead back to an architect if subcontractors run into trouble.

“Our advantage is we can work within a client’s budget,” he says. “Because we do the full realm of the work, we can make suggestions that make a project workable.” Architectural consulting and drawings account for only 2% of his firm’s typical project costs, he said, with contracting and materials representing the rest.

Key Question: Why Are You Remodeling?

Some of the confusion about whom to hire, says NARI’s Ms. Biasi, may stem from the different reasons homeowners remodel. Ms. Biasi attributes the remodeling boom to the country’s aging housing stock, much of which was built during construction booms in the 1950s and 1970s. Homeowners often remodel old homes out of structural necessity — a maneuver that often requires an architect’s help. Many also choose to make additions rather than buy a new home. Ms. Biasi says that in 1999, the most recent year data are available, 5.1 million out of 44.4 million remodeling projects involved additions to a home’s original footprint.

Of course, many remodels simply address aesthetic changes to a home — replacing appliances, flooring and cabinetry or counter materials — that can be handled by contractors alone. Kitchens and bathrooms are the most frequently updated rooms, she says, because they’re the most used rooms in a house and the most likely to look worn or outdated. The color and material of appliances also changes from year to year. Right now, built-in wine racks or wine cellars attached to kitchens are in vogue, as are solid-surface (versus Formica) countertops. “The rage for the last three or four years has been stainless-steel appliances. People have made their kitchens look commercial,” Ms. Biasi says. “But in 10 years they’ll want to change that.”

Prior to their bedroom remodeling, Ms. Reaber and Mr. Butzel enjoyed researching their own home designs and hiring contractors through word-of-mouth — a process aided by Ms. Reaber’s prior job as an accountant at an architecture firm. At one point, the couple even fired a kitchen designer and replaced her ideas with computer-aided-design software renderings.

For some projects, architects and contractors say, acting as your own general contractor can be a manageable process. Elaine Chen, a 34-year-old advertising executive in New York, took this approach. Ms. Chen, who budgeted $25,000 to renovate the 900-square-foot Manhattan condo she bought last year, took blueprints from her 1970s space and made her own decisions about what she calls a top-to-bottom remodel of its kitchen and dining area.

“I want to replace the linoleum floors, all the appliances — including my brown 1970s refrigerator — and add a dishwasher. I also want to put in all new cabinets, and create a breakfast bar that cuts through the wall dividing the kitchen from the living room,” she says. “Since I’m the kind of person who really enjoys researching home design…I don’t think I need an architect,” says Ms. Chen, who hasn’t completed the project. “Architects can also help you source materials, but since my budget will only allow for mass-market cabinets from Home Depot or Ikea or the like, there’s not much they could do there to help.”

She already has located contractors through friends. Among them: the doorman who outbid rivals for a job sanding her floors. Ms. Chen says she wasn’t sure if he’s licensed as a contractor, but her condo association includes him on an approved list of repair and remodeling vendors. So given the board approval and his bid, she felt confident.

Architects Speak Up

Ms. Chen’s approach irks architects like Bryan Welty, of Welty & Associates, Dallas, who believes architects can help with more than just major home remodels. Mr. Welty is so concerned by the perceptions that architects produce only artsy and expensive designs for big-ticket remodels that he’s launched a Web business called virtualarchitect.com to market architects’ services for a broad array of remodeling projects.

“The perception is that rich people bring in an architect for any job and that most other people don’t need one,” he says. “A well-trained homeowner who knows what he or she wants can get by” without an architect, he acknowledges. “If you’re building a couple of closets in a bedroom, maybe you don’t need one.”

However, he says, consulting an architect isn’t always expensive. For instance, his firm worked with a family that wanted to build a wall replacing an entry between a kitchen and dining room. They got a $200 estimate from a contractor willing to build a plain wall between the rooms. Then they approached Mr. Welty, whose firm designed a dividing wall with built-in benches on either side, a plan that made creative use of space and cost $400 — a price that included the $200 contractor fee. The family used the architect’s plan.

David Grellier, a British architect based in Bremerton, Wash., who spent several years working in contract and design roles while applying for his American architecture credentials, frequently gets calls from people who just want to hire him for consultation or for design alone — for which he charges $2,500. Typically, he works on home remodels that cost $25,000 and more. “You hit problems when a builder thinks he or she knows more than they really do,” he said. “A good builder knows when they’ve gotten in over their head.”

That was the case with Mr. Butzel and Ms. Reaber’s builders, who wanted advice on their 1995 bedroom remodeling. These days, Ms. Reaber says, she and her husband are “done” with making changes to their 1950s home. She likes to show guests the effects of the remodeling they’ve completed over the years, including the way the master bathroom and its whirlpool tub offer a view of the water and access to a deck that was once steps from the bed.

“We bought it for the view,” Ms. Reaber says. “We’ve really changed everything.”

— Ms. Doherty is a free-lance writer in Seattle

From: Real Estate Journal: Home Improvement website

National Association of the Remodeling Industry